• Waxperts' Salon Procedures and Policies
    November 30, 2020 - June 30, 2021
    10:00 AM - 11:55 PM
With Trish O’Brien of Waxperts.
Study in your own time.
1 year’s access.
Regular Full Price : €49


Whether you are a solo operator, a salon manager or salon owner with a team of 10… this course is for you! It’s never too early or too late to get going on your own salon systems and procedures which will always stand to you, your current team, your future employees, your clients and ultimately your overall business.
This course will give you guidance, advice and templates to build your own salon systems and procedures to allow you to prepare and plan for your salons future.


Course Content
Trish O’Brien understands how hard it can be for salon owners to work on their business while in their business. The systems and procedures she has in place in Waxperts have taken years of experience, trial and error and a lot of time to build. These systems and procedures ensure the smooth running of the salon while giving the team clear and helpful guidelines on all aspects of their job role and responsibility. This enables everyone to work together as a team, while being on the same page with all salon aspects ensuring the level of consistency you give your clients is 100%.

Trish has pre-recorded 28 videos explaining these systems and procedures. Each lecture has a video and downloadable content which you can bespoke to your own salon needs. Topics covered include;

  • HR Overview
  • Your Company Handbook
  • Interviewing & Hiring Staff
  • Staff Induction
  • Staff Reviews & PDP
  • Team Progression Plan
  • Annual Leave/Holiday Policy
  • Salon Treatment Guidelines for facial, body, bikini, pregnancy, minor and male waxing
  • Hygiene
  • Salon Policies for consultation and patch testing, appointment cancellation and lateness policy, minor policy, treatment restrictions, active skincare restrictions, complaints and mystery shoppers
  • Client Communication
  • Charity & Donations
  • Reception & Retail
  • Client Reviews
  • Treatment Room Set Up
  • Stock Allocation & Usage
  • Opening & Closing Procedure
  • Staff Incentives & Targets

A Certificate Of Completion will automatically be sent to you when you complete the course. You can download it and print for use in your salon if needed.

About the Trainer
Meet Trish – she’s the Co-Founder of Waxperts Wax and creator of the Waxperts techniques.
”I’ve been waxing for over 15 years and teaching for 8 years. I LOVE waxing! I’m passionate about delivering the best waxing treatments possible to clients in terms of comfort and smooth results. I’m equally passionate about teaching other waxers how to wax more efficiently, smoothly and most importantly confidently. For me, waxing is such an enjoyable treatment to do and I want it to be like that for others while giving clients a wonderful wax experience, and earning good revenue.
If you have any specific questions about the training course, email me directly anytime at training@waxpertswax.com”

If you need more information on this course go to; https://waxpertsacademy.online/p/salon-systems-and-procedures

If you need help in booking on to this course, contact us at info@imageskillnet.ie or 071-9640438.

Salon Procedures & Policies - 1 Year's Access FREE Ticket