Reception Skills with Liz McKeon
May 6, 2021 10:00 AM - 4:00 PM
By Liz McKeon
Thursday 6th of May
Cost: Image Skillnet Member Price: €35 Full price for non-Image Skillnet members: €50
Receptionists can be seen as an expensive luxury in salons, but with the right training, they are one of your most valuable marketing tools.
Investing in your reception team will:
Help attract new clients
Improve client loyalty
Increase average spend
Boost retail sales
Help the team to fill their columns and manage their time
Create a WOW client experience
Join Liz McKeon, Salon Business Expert, for this interactive one day programme, which will encourage you to have a whole new perspective on this critical role for salon success. Your receptionist is responsible for the first and last impression a client has of your salon, making front of house one of your most important salon features, and no longer an expensive cost centre.
Course Content On this course you will learn about;
Identifying reception job description role
How to strengthen the client experience and retain clients from front of house
Upselling from reception
Focused client attention and how this increases turnover
How to work at reception and become a financial asset to the business
For more information, or if you need help in booking on to this course, contact us at email@example.com or 071-9640438. Course must be fully paid for in advance of the start date.
We're sorry, but all tickets sales have ended because the event is expired.